Welcome to RM International. By accessing or using our e-commerce and service platform at https://rmi-bd.com, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully before making any purchases or using our services.

1. Acceptance of Terms
By using our website, you confirm that you have read, understood, and agree to abide by these Terms and Conditions, along with our Privacy Policy.

2. Product and Service Information
We strive to ensure all descriptions, images, and specifications of our products are accurate and up-to-date. However, RM International does not warrant that all content is complete, current, or error-free. If a product or service is not as described, your sole remedy is to return it in unused condition, subject to our return policy.

3. Pricing and Payment
Pricing: All prices are quoted in Bangladeshi Taka (BDT) and are inclusive of applicable taxes. Prices are subject to change at any time without prior notice.

Payment Methods: We accept multiple payment options, including mobile banking and cash on delivery (COD). By submitting payment details, you confirm you are authorized to use the payment method.

4. Order Processing and Confirmation
Once an order is placed, you will receive an acknowledgment email confirming receipt. This does not signify final acceptance of the order. A binding agreement is formed only once the order is dispatched by RM International.

5. Shipping and Delivery
Delivery Timeframe: Orders within Dhaka are typically delivered within 1 working day, while deliveries outside Dhaka may take 3–4 working days. Delivery times are estimates and may vary due to unforeseen events.

Shipping Charges: Any applicable shipping fees will be displayed during checkout.

6. Returns and Refunds
Return Policy: Products may be returned within 7 working days of delivery, provided they are unused, undamaged, and in their original packaging.

Refunds: Approved refunds will be processed within 10 working days through the original method of payment.

7. User Responsibilities
You agree not to engage in the following prohibited activities:

• Using the platform for any unlawful or harmful purpose.
• Violating any local or international laws and regulations.
• Infringing on the intellectual property rights of RM International or others.
• Uploading malicious code, viruses, or engaging in activities that may harm the platform.
• Misusing or collecting users’ personal data without consent.
• Attempting fraudulent transactions or impersonation.
• Violation of these terms may result in suspension or termination of your access to our services.

8. Intellectual Property
All materials on https://rmi-bd.com including text, graphics, images, logos, and software are the exclusive property of RM International. Unauthorized use or reproduction is strictly prohibited.

9. Limitation of Liability
RM International is not liable for any indirect, incidental, special, or consequential damages resulting from the use of our products or services. Liability is limited to the fullest extent permitted by applicable law.

10. Indemnification
You agree to indemnify, defend, and hold harmless RM International from any losses, claims, liabilities, or expenses arising from your use of the website or violation of these Terms and Conditions.

11. Governing Law
These Terms and Conditions are governed by the laws of the People’s Republic of Bangladesh. Any legal disputes will be settled exclusively in the courts of Bangladesh.

12. Modifications to Terms
RM International reserves the right to update or modify these Terms and Conditions at any time. Changes will be effective immediately upon being posted on this website. Continued use of the platform indicates your acceptance of the revised terms.

13. Contact Us
For any questions or concerns regarding these Terms and Conditions, feel free to reach out:

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???? Phone:  01712-649654, 01819499726

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By using RM International's services, you agree to these Terms and Conditions. Thank you for choosing RM International.